José Luis Vargas Traconis

Backend & Integration Engineer | Automation & Data Systems

Engineer with strong experience in automation, data processing, and distributed systems. Skilled in building scripts, integrations, and backend logic to support production environments at scale. Comfortable working across infrastructure, data transformation, and application layers. Fast learner with proven ability to adapt to new technologies and collaborate in team environments.

Experiences

Present2020

System Administrator

Intercan Holdings (for VoIP.ms) (Mérida, México)
  • Managed and optimized distributed VoIP infrastructure based on Asterisk (Linux), ensuring high availability and reliability.
  • Designed and implemented automation pipelines using Ansible to standardize deployments across multiple servers.
  • Developed scripts (Python, Bash) to extract, process, and analyze operational data from APIs and system logs.
  • Built an auto-provisioning platform using Node.js with mutual TLS authentication, enabling secure zero-touch device configuration.
  • Implemented monitoring and alerting systems (Nagios, Zabbix), improving visibility and reducing incident response time.
  • Led migration of legacy services into containerized environments to improve maintainability and scalability.
20202017

Customer Service Coordinator

Intercan Holdings (for VoIP.ms) (Mérida, México)
  • Led a technical support team handling VoIP infrastructure issues across multiple communication channels.
  • Designed and implemented internal scripts to automate diagnostics and troubleshooting workflows.
  • Acted as a bridge between technical teams and external providers, coordinating issue resolution and system integration.
  • Trained and mentored technical staff, improving team efficiency and response quality.
20172015

Developer

VoidApps (Mérida, México)
  • Developed full-stack web applications using AngularJS, Node.js, and MongoDB.
  • Implemented backend modules and APIs to support business logic and data handling.
  • Experience extracting and transforming data from APIs, logs, and distributed systems.
  • Built scripts and tools for data normalization, validation, and operational analysis.
  • Worked with SQL and NoSQL databases for querying and reporting.
20172013

Customer Service Specialist

Intercan Holdings (for VoIP.ms) (Mérida, México)
  • VoIP.ms service's specialist
  • Direct contact with the customer, assisting with the service's configuratin and troubleshooting issues through chat, phone and ticket system
  • Testing of new features

Featured Projects

Present2013

Freelance projects

Freelance
  • Make sites accesible offline (using web workers)
  • Improve mobile support
  • Verify and adjust accessibility from different web browsers
  • Websites using Wordpress
  • Customized scripts for monitoring and maintenance
  • Web scraper scripts using python3
2017

App for the Yucatan's Archdiocese.

Void Apps
  • Colaborated with Voip Apps' team during the developement of an app (web and mobile) for Yucatan's Archdiocese. Worked mainly in the backend
2013

SIGB Karvi

Décalog
  • Worked on an upgrade for the SIGB Karvi (Integrated Library Management System). Using web services I developed and implemented an I/O process using RFID tech for the software. The objective was to make easier and faster the collection´s management.
2012

Internal production control software

Thales Aviatronics
  • Design and implementation of web modules used to replace the olds management system (Macros in Excel). The modules were used to follow and control the chain of production.

Education

20132012

Licence professionnel CASIR

Université Pierre Mendès France IUT de Valence, France
Conception et Administration de Systèmes d'information en Réseau (Design and administration of networked information systems)